The skills a pharmacist needs to succeed go well beyond what he or she learned in college. Sure, you need to verify a pharmacy candidate’s clinical knowledge and credentials. But a top-notch pharmacist will also need good communication skills and work experience. And by asking the right interview questions, you’ll be able to ascertain both of these things.
Your travel healthcare recruiting firm did an excellent job of narrowing down the candidate pool to a handful of qualified applicants, and now you are faced with the decision of who to hire. If you conduct a final interview with these pharmacists, consider asking them these questions.
Ten key interview questions to ask travel pharmacy candidates
During the interview, ask some standard interview questions to get a better idea for the pharmacist’s education and work history. To get the pharmacy candidate to think on his or her feet (another important skill for a pharmacist), ask some specific job-related questions. This will give you a glimpse of the candidate’s comfort and confidence levels, or even if he or she has a sense of humor.
Consider asking any (or all) of the following:
- How has your education and work experience thus far prepared you for this pharmacy job?
- Why did you decide to become a pharmacist?
- What is your advice for handling difficult customers? What have you done in the past and how did it help the situation?
- How would you respond when two pharmacy technicians are not getting along and it’s beginning to have an impact on the department/business?
- You try for a promotion but don’t get it. How do you respond?
- If a customer returns a half-used prescription claiming it did not work and he would like a refund, what would you do?
- How do you identify “drug-seeking behavior”?
- You discover that a patient has been prescribed two drugs that may interact. What would you do?
- A customer has been prescribed a medication that requires prior authorization. How would you explain this to the customer in a way that he or she will understand without a medical background?
- What are the qualities of a good pharmacist?
Interview questions to skip
You’ll probably want to skip over typical interview questions, such as “Describe your strengths and weaknesses.” Generic questions such as these will not help you learn much more about a candidate, since your recruiter would have explored these questions during their vetting process (and passed this information along to you). You’ll also want to skip any off-the-wall questions that don’t directly help you to understand a pharmacist’s work ethic, clinical knowledge or other qualifications.
Looking for your next pharmacy hire?
You can save the time it takes to find, interview and hire a new pharmacy worker by partnering with a travel healthcare staffing firm. And MedPro Healthcare Staffing can help. We’re a healthcare staffing agency that specializes in the placement of pharmacists, as well as nurses, therapists and other allied healthcare staff. We’ll work with you to find a pharmacist that is highly qualified for your job opportunity and fits within your corporate culture. To learn more, contact one of our experienced recruiters.